![]() Made to Order items, including custom furniture, upholstery and custom rugs.To initiate your return, please contact us at 1-85 or visit us at your local store. Knife returns (knife sets, single knives, cutting boards, knife sharpeners and knife storage) may require extra information and safety instructions. ![]() Please note that returned items must be in new condition. Returns with original receipt will be refunded in the original form of payment, cash and cheque refunds over $100 will be issued as a company cheque (may take 14 business days from time of request). Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. An original receipt or gift receipt is required for all returns and exchanges. Within 30 days, you may return most items for a refund of the merchandise value. Upon receipt, please inspect your purchase and notify us of any damage we will arrange for a prompt replacement. Attention to design, materials, safety and construction are our priority. EASY RETURNSĪt Williams Sonoma, we take great pride in the quality and craftsmanship of our products. For more details, please see our Shipping page. The exact shipping charge is based on your location, and delivery times vary based on item availability. These items will be delivered by our In-Home Delivery & Assembly service provider where items are brought into your home, unpacked and assembled (some exclusions apply) and the packaging is responsibly removed.Įligible items will show "Unlimited Flat Rate Delivery" on the product page. Unlimited Flat Rate Shipping with In-Home Delivery & AssemblyĪn unlimited number of eligible furniture items can be delivered for a single flat rate, per shipping address. If your package cannot be delivered, you will receive a notice from the carrier with pick-up instructions or re-delivery options. Items ordered together may not arrive in the same box. Smaller items are shipped using our Standard Parcel service, and delivered by Canada Post or Purolator. View Full Returns Policy.SHIPPING Standard Parcel Shipping with Front Door Delivery Made to Order and Final Sale Furniture items are non-returnable and cannot be cancelled once the order is placed.įor returns of items purchased from your Williams Sonoma Gift Registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later. We also cannot accept returns of any food products, which are considered final sale items. We cannot accept returns on monogrammed, personalized, special-order items, custom upholstery, food or on items damaged through normal wear and tear. To initiate your return, please contact us at 888.922.4108 or visit us at your local store. Please note that returned items must be in new condition.Ĭutlery returns (knife sets, single knives, cutting boards, knife sharpeners and knife storage) may require extra information and safety instructions. Returns with original receipt will be refunded in the original form of payment, cash and check refunds over $100 will be issued as a company check (may take 14 business days from time of request). ![]() Return PolicyĪt Williams Sonoma, we take great pride in the quality and craftsmanship of our products. This service is not available for some oversize items, items shipped directly from the supplier (including perishable and custom-manufactured items), out-of-stock items and items to be shipped outside the contiguous 48 states. Next Day Deliveryįor an additional charge of $26 per address, we can expedite delivery to most destinations. The shipping rate varies depending on your order total and shipping destination. UPS can deliver most in-stock items within 3–5 business days. ![]()
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